HR Hub Pvt. Ltd.
HR HUB located at Dhumbarahi, Kathmandu is a Human resource company that offers effective recruiting solutions through different platforms. We believe in providing equal opportunity to all and we do not discriminate in regard to religion, marital status, gender and age. Built on the foundation of "Creating Talent Brand", we believe in creating a positive talent brand for the companies we are associated with. We help our clients and partners to promote their talent brand to candidates researching them. We also advertise their jobs to ideal candidates who may not even be aware of them through different effective and efficient communications modes. We are here to help you to create a working environment which will help you to achieve your desired business results.
Dhumbarahi
01-4373054
Guest Relation Officer
Views: 113
Basic Job Information
- Job Category: Other
- Job Level: Intermediate Level
- No. of Vacancy: 2
- Employment Type: Full Time
- Office Hours: 10:00Am to 6:00Pm
- Job Location: Kathmandu | Thamel
- Offered Salary: NPR Negotiable
- Apply Before: Jul 14, 2023
Job Specification
- Education Level: Bachelors In Hotel Management or related
- Experience Required: 1+ year of experience
- Review arrival lists to welcome guests.
- Attend to special guests (e.g. VIPs) and answer their inquiries.
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions).
- Provide information about amenities, area and venues and promote services.
- Anticipate guest needs and build rapport with customers.
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages).
- Address customer complaints and escalate to Guest Relation Manager when needed.
- Record information in the logbook daily.
- Ensure compliance with health and quality standards.