Responsibilities

• Managing Fiber Network operation all over Nepal
• Coordinates activities that affect operational decisions and business
requirements
• Communicates with all relevant employees to ensure delivery times are met
• Plans, schedules, and reviews workload and manpower to make sure targets
are being met on a cost-effective basis
• Coordinate with all the franchises for the connectivity and leasing fiber
• Optimization of customer satisfaction/loyalty through improved operations
• Implementation of productivity/quality metrics and of incentive programs
designed to minimize costs and enhance efficiency
• Prepare manpower plan for department in coordination with Human
Resources Department
• Responsible for maximizing the profitability without compromising the Quality of service and for always maintaining highest degree of standards 

Coordinate with HRD to identify the training needs, development/skills gap of each employee working under his/her control, and arrange to provide them effective training from time to time